Your Privacy

OzBall is committed to protecting your privacy. We use the information we collect about you to process orders and bookings. Please read on for details about our privacy policy.

Ozball shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information. We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” at the top of the Policy.

Use of cookies

Ozball collects two types of information during your visits to our Site. First, we collect non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the website were visited, the order in which they were visited and which links were “clicked.” Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor’s Internet Service Provider and the geographic location of the visitor’s point of connectivity.

We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies help us track whether our customers have been referred to us by online advertisements, so that we can learn which advertisements are effective at bringing customers to our website. The information is not personally identifiable. It does not contain your name, address, telephone number or email address.

Second, we collect personally identifiable information. In general, our Site uses order forms, registration forms and newsletter request forms so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and where you make a purchase, a credit card number). Further, where you use the Site to purchase a product or service as a gift, we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient.

How we use collected information

Please take some time to familiarize yourself with the different ways that Ozball uses the information that we gather.

Ozball uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services.

You may, from time to time, receive information from us regarding Ozball and services and special offers we think you'll find valuable. Ozball also may use your personally identifiable information to “pre-populate” forms that are used by the Site to facilitate transactions with us.

Other types of use by us of personally identifiable information are discussed below.

Gift Recipients
As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients and remind you of upcoming gift-giving occasions. We do not sell or rent any personally identifiable information that you provide to us regarding such persons, but gift recipients may, from time to time, receive offers from us regarding new features, new products and services and special offers we think they will find of interest.

Service Providers
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services. Further, we may use selected reputable third parties for marketing, targeting and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we seek to restrict their ability to use such information for their own marketing purposes; however, we cannot be responsible for the privacy policies or practices of such third parties.

Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.

Opt out

We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes if we have received and processed a request from that customer not to have his or her personal information shared for this purpose. You may submit this type of opt-out request by email to privacy@ozball.com.au or to the mailing address: listed at the bottom of this privacy policy. In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want Ozball to send to you announcements or special offers by email, please email us at remove@ozball.com.au with "Remove" in the subject line. If you’d like to be removed from our catalog and postal mailing lists, please send your request to the following address listed at the bottom of this Privacy Policy. Please allow up to two weeks for your request to be processed.

Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to law court requests, to protect the interests of Ozball, our customers or others, and as otherwise permitted or required by law.

Third party websites

Emails from Ozball or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Ozball. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites.

How to update your information

Ozball seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and Gifts That Thrill servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk.

How to contact Ozball